Closing the Gap: What Healthcare Can Learn from Starbucks and Amazon
Make healthcare as seamless as streaming. Print & digital formats are available.

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Make healthcare as seamless as streaming. Print & digital formats are available.
"Shop Stream Heal" reveals how healthcare can deliver seamless, consumer-grade experiences while prioritizing quality patient care. Drawing insights from digital pioneers like Netflix, Amazon, and Delta, this practical guide equips healthcare leaders with actionable strategies to:
Packed with real-world examples, this book is your roadmap to transforming patient care and driving engagement with proven digital strategies.
Discover the tools, strategies, and insights you need to lead healthcare into the digital age.
1. Digital Excellence in Healthcare
2. Practical Implementation
3. Future-Ready Healthcare
Healthcare is at a turning point. While consumers enjoy seamless digital experiences everywhere else, healthcare lags behind—impacting care, efficiency, and outcomes.
Why it’s essential now:
The future of healthcare starts here—don’t get left behind.
Adeline Ashley has spent over two decades revolutionizing digital experiences across industries. As Sitecore's global healthcare lead, she helps organizations transform their digital presence and patient engagement strategies.
Her unique perspective combines deep technology expertise with real-world healthcare implementation experience. Through her work with major healthcare systems, she has developed practical approaches to digital transformation that maintain the human touch essential to quality care.
Adeline's passion for improving the healthcare experience stems from personal insights. Her ability to bridge the gap between consumer technology and healthcare needs has made her a trusted advisor to healthcare organizations navigating digital transformation.
You can send me a message or ask me a general question using this form.
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